Privacy Policy

Last Updated and Effective: January 1, 2020

Dr. pen® USA is committed to respecting the privacy rights of our customers and all visitors to our web site. We take this matter very seriously, and have instituted many policies and procedures to insure that none of your privacy rights as stated herein are ever violated. The following outlines Dr. pen® USA's privacy policy and details the measures we have taken to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience. By visiting Dr. pen® USA, you are agreeing to the policies detailed below.

What if I communicate with Dr. pen® USA electronically?

When you send an email to Dr. pen® USA or visit the web site, you are communicating with us electronically. When you send an email to Dr. pen® USA , you consent to receive communications from us electronically in response. Please note that this does not constitute opting in to our email or direct mail lists. Dr. pen® USA may communicate with you by email, by updating or posting notices on the web site. You agree that all agreements, notices, disclosure and other communications that Dr. pen® USA provides to you electronically satisfy any legal requirement that such communication be in writing. All communications with Dr. pen® USA become the property of Dr. pen® USA.

What information does Dr. pen® USA collect?

In order to serve you better, Dr. pen® USA collects and stores your personal information when you: (i) create an account (ii) sign up to be notified of special deals like discounts and exclusive offers; or (iii) enter a contest or promotion on our site. An account is created when you do one of following things: make a purchase on Dr. pen® USA , create a wish list on Dr. pen® USA , or register for an account on Dr. pen® USA , or enter certain Dr. pen® USA sweepstakes. When creating an account, we ask you for your first and last name, your e-mail address, a password, and perhaps some other similar information. If you are making a purchase, we will additionally ask you for your billing address, shipping address, and credit card information.

Our system also may gather information about the areas you visit on our site as well as the IP address you use to connect to our site. We may use this data internally only for 2 reasons: 1) to personalize your experience on Dr. pen® USA .com and the marketing materials you receive from Dr. pen® USA or its partners and 2) to prevent fraud on your account. We would not share any of this data on an individual basis (we may share it in an aggregate form without personal identifiers) with any outside company other than perhaps consultants or service providers of Dr. pen® USA who were assisting Dr. pen® USA in serving you better. We do not keep track of where you go on the World Wide Web. We also utilize Google Analytics Demographics and Interest Reporting. Using the Ads Settings, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

What does Dr. pen® USA do with this personal information?

Your information is used to process your orders and personalize your shopping experience on Dr. pen® USA , for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, Dr. pen® USA is able to shorten your checkout process and allow you to check your order status online.

At Dr. pen® USA , we also review what kinds of products appeal most to our customers as a group. This statistical information helps us improve our offering in the same way that other companies change their catalog based on what sells best. We may also use information about the kinds of products you buy from Dr. pen® USA to make other marketing offers to you. Of course, you always have the option to opt-out from receiving such offers (for instructions on how to opt-out, please see below).

How does Dr. pen® USA safeguard my personal information?

Dr. pen® USA has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology and securely stored in Dr. pen® USA 's database.

How does Dr. pen® USA use my e-mail address?

Your e-mail address is used to create and identify your account on Dr. pen® USA . Your e-mail address is also used by Dr. pen® USA to correspond with you about any orders that you may place or to notify you with the results of any contests you may have entered. We may also use your e-mail address to notify you about important functionality changes to the Web site, new Dr. pen® USA services and special offers and promotions we think you'll find valuable. If you would rather not receive this information, or would like to opt-out of receiving e-mail of this kind, simply click on the "Unsubscribe" link that appears at the bottom of any email and follow the simple instructions to have your email address removed from the list of customers who receive notices of new functionality, services, special offers and promotions. We offer a convenient unsubscribe option on our site as well, click here to unsubscribe.

Does Dr. pen® USA use "cookies"?

A cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer's browser. The cookie holds information a site may need to personalize your experience and to gather web site statistical data, such as which pages are visited, the internet provider's domain name and country that our visitors come and the addresses of the sites visited immediately before coming to and immediately after leaving Dr. pen® USA.com. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets us trace your "click stream" activity (i.e., the paths taken by visitors to our site as they move from page to page). Cookies do not capture your individual email address or any private information about you.

 

Dr. pen® USA may use third-party advertising companies to serve ads on our web site as well as third party companies to provide tracking and analysis of information and data collected from visitors to our web site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous and Dr. pen® USA reserves the right to provide that information and data to these third parties.

Children under the age of 13

We do not knowingly collect any Personal Information from children under 13 without prior verifiable parental consent. If Unique learns that a child under the age of 13 has submitted Personal Information (defined below) online without parental consent, we will take all reasonable measures to delete the information as soon as possible and to not use such information for any purpose except where necessary to protect the safety of the child or others as required or allowed by law. If you believe a child under 13 has provided us with Personal Information, please contact us.

Does Dr. pen® USA abide by Google's Privacy Policy?

Certain features of our site utilize the Google Maps API and its use is subject to the Google Privacy Policy.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time to reflect new ways that we process your information. When we post modifications to this Privacy Policy, we will revise the "Last Updated" date at the top of this page. The modified Privacy Policy will be effective immediately upon posting on the Service. If we make significant changes that affect your information, we will provide you notice of such changes through the Site, the App, by email, or some other means of contact. We encourage you to periodically review this page for the latest information on our privacy practices.

How to Contact Us

We always want to hear from our customers - especially with questions, comments or concerns about our privacy practices. Please don't hesitate to contact us.