Free USA & Global Delivery
Your items will arrive in approximately 1 – 3 business days (USA)
We are adjusting our carriers during Covid-19 to ensure packages will arrive fast.
International 3-6 days. Please do input your street number, zip code and proper format to ensure fast processing.
Orders placed Monday-Friday (excluding holidays) before 10 a.m. CST will process on the same day. All orders placed on Saturday or Sunday are shipped the following business day-typically Monday, excluding holidays.
Delivery schedules are estimated. Actual delivery times may vary depending on shipping locations. When estimating package delivery time, please allow time for credit approval, address verification and order processing. Delivery time does not include Saturday, Sunday, or holidays.
Please note all items are GEO tracked so please ensure you enter your correct address, and provide a safe delivery location. All disputes for items shown delivered by carrier must be resolved with the respective carrier, and by ordering you agree to release www.drpenusa.com from any liability regarding delivery confirmed delivered by carrier.
Changes to Orders
Because your order is processed as quickly as possible, we may be unable to modify or cancel your order once it is received in our system. Please email us at firstname.lastname@example.org for any order changes.
Order Follow up and confirmation
You will receive an order confirmation by email once your order has shipped. Your shipping confirmation email will include the tracking number for your package.
If you have any shipping and handling questions or comments please email email@example.com
Normal business hours 9am - 5 pm EST